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QuickBooks Troubleshooting: "There is no sandbox companies found for the user"

Edited

To ensure a seamless QuickBooks configuration when going to production and avoid encountering the error message "There are no sandbox companies found for the user," it's suggested to review the QuickBooks configuration.

Please double-check the app client ID and keys, which are used for the trial account connection, if you are using development keys that can be connected with Sandbox companies. The production keys are required for connecting production companies (either paid or trial QBO companies).
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Go to Apideck > Configuration > Accounting > QuickBooks

  1. Select the "Production" environment for your integration.

  2. Provide your Oauth Client ID and Secret.

In our QuickBooks Oauth Credentials Guide, you can find all the setup steps for creating your own OAuth app including the answers to the App assessment and compliance questionnaire of QuickBooks.